Public Works

The Public Works Department encompasses the Water, Wastewater, and Streets divisions. Public Works is responsible for the operation and maintenance of the City’s infrastructure, including:

  • Drainage
  • Parks
  • Public Drinking Water system
  • Sewer System (also known as Wastewater)
  • Sidewalks
  • Streets

When major emergencies and/or natural disasters occur, Police and Fire come to mind, however the Public Works Department plays a major role in preparing for and responding to emergencies. Public Works provides assistance in planning and preparation prior to the emergency, and responding in the aftermath of major storms like hurricanes, tornadoes, ice storms and floods. Although the response to these types of emergencies may last for hours or days, frequently the cleanup takes weeks or months to complete. It is Public Works that stays behind and works to restore normal operations and to return the City to a state that is as close to normal as possible, as quickly as is reasonably possible.

Services Provided by Public Works


  • Sink Hole repairs over storm drains
  • Maintenance on drainage channels


  • Street Maintenance and Edge Dressing
  • Pot holes
  • Litter
  • Removal of dead animals from City streets
  • Drainage Problems
  • Mowing in right-of-ways
  • Street Sign Maintenance
  • Barricades
  • Set driveway culverts
  • Reports Streetlight repairs to Entergy
  • Maintain Parks


  • Water Line Maintenance
  • No Water Calls
  • Leaking Lines
  • Water Meter Repair
  • Water Tap Installation
  • Fire Hydrant Maintenance
  • Water Production
  • Colored Water
  • Low Water Pressure
  • Water Utility Locates


  • Sewer Line Maintenance
  • Sewer Line Stoppage
  • Manhole Overflowing
  • Sewer Odor
  • Sink Holes over lines or new manholes
  • Sewer Utility Locates
  • Sewer Tap Installation
  • Wastewater Treatment

City of Willis Stormwater Management Program